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Involved in aspects of recruitment, ER issues, pay and reward and training
Supporting Area Managers and store managers with all aspects of people operations within their stores
Established a new Resourcing function to recruit all retail roles; recruited the team; developed a recruitment strategy aligned to business goals; identified key KPIs to measure success of function.
Managed a team of Regional HR Managers supporting retail function. Partnering and supporting the Regional General Managers in all aspects of HR, particularly ER issues.
Responsible for all areas of L&D including apprenticeships and online learning
Responsible for delivering an effective talent strategy in line with overall people and business agenda to recruit and grow the best talent. Managing a team of c50 across recruitment, L&D and Apprenticeships.
This one! I get to be part of so many important aspects of life at Superdrug from the talent we recruit to how we help develop our people. There are so many proud moments and a great team to work with/a great business to be part of. Plus I love my job title!
Ask questions and be curious; learn the business outside of your immediate role; be open to other viewpoints. As you progress, help others with you - especially other women and girls!
I loved reading and history. At College and Uni I really enjoyed business studies, especially the HR part - people are fascinating! I didn't enjoy accounting or logistics.
I wish I had done more in terms of psychology or sociology as it's very relevant to what I do now and I find it very interesting.
Communication - I have to deal with people internal and external at all levels.
Strategic & Creative thinking - to pull together a long term plan for the function and problem solve when faced with challenges.
Great customer service - to be aware of and exceed the expectations of our internal and external customers.
An interpreter but I never did that great at languages so then I wanted to do something in "business" even though I didn't really know what!
Get some expertise outside of the HR field to broaden my commercial experience.
Learn to network better at a young age.
