Marketing Specialist – GE Medical Systems – Toronto, Canada
I would present the new feature and functionalities of the latest GE Mammographic and Ultrasound equipment to Radiologist and Radiology Technicians across Hospitals and Clinics in Canada.
Technical Systems Analyst – Royal Bank of Canada – Toronto, Canada
Responsible for developing applications and providing training and support to a small group (100+) of bankers across Canada who served the bank’s high net worth clients
Manager, Emerging Technologies group - Royal Bank of Canada – Toronto, Canada
I along with my team of researchers responsible for investigating, evaluating and reporting on new and upcoming technologies and trends and their potential opportunities and impact to the day-to-day work of our staff, usefulness to our clients and overall bank operations. One of the coolest roles ever!
Manager, Enterprise Systems Management group - Royal Bank of Canada – Toronto, Canada
I let a team of IT professionals who evaluated, implemented and supported technology solutions and tools to enable distribution of software and updates to over 80,000 desktops and servers, manage and monitor hundreds of network devices, firewalls, servers across the bank’s global network.
Vice President, Telecommunication group - Royal Bank of Canada – Toronto, Canada
I led a group of 200+ technologist and was responsible for an annual budget of $130-Million to implement, optimize and support the voice and data networks of the bank across the globe. These were comprised of: telephony and video conferencing systems, contact centre telephony solutions, networks supporting bank branches, ATMs, trading platforms and internet services infrastructures).
Vice President, Contact Centre Business Transformation - Royal Bank of Canada – Toronto, Canada
With a budget of $140-Million and a cross functional team of 150 (ie I didn’t have direct managerial responsibility for all of them), replaced the bank’s contact centre technology platform and transformed its business operations which operated in 5 physical locations on a 7/24-hour basis with 8,000 agents responding to 100 Million client contacts annually.
Chief Operating Officer – Modern Muse Charity – London, UK
Volunteered at Modern Muse to help and lead the design, planning and implementation of the online platform that you are currently using.
M&L Technology Advisory – Toronto, Canada
I advise Senior Executives and organisations on innovative solutions to address IT and business challenges and opportunities.
English, French, Persian (Farsi)
Information technology IT / ICT
Bachelor of Electrical Engineering
Communications (Verbal and Written), presentation skills, financial acumen, IT knoledge
If I were to work for another big corporation, I would look both for a mentor and a sponsor. A Mentor is a trusted individual that you feel comfortable discussing work issues and bouncing ideas off and getting guidance as to how best address and solve these issues. Whereas a sponsor is someone in the organization who has observed your work and your capabilities and appreciates your strengths. A sponsor is a senior level staff member invested in you as a protégé and your career success. He/she will be your advocate in the organization and when promotions and opportunities are presented, he/she will put your name forward for consideration.