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Served customers, looked after the shop floor, stock take, maned changing rooms, shop window displays...etc
I dealt with a lot of paperwork in the office. I also had to reach out to the public and tell them about the business.
I worked on the coffee bar, serving customers, working in the restaurant, helping in the kitchen, etc.
I worked as a receptionist and was a part of the facilities team. I manned reception, welcomed visitors, booked rooms, looked after the phone system, etc.
I looked after the HR Director and assist the rest of the team. Diary management, invoices, travel arrangements, separate projects, etc. Anything needing a hand - I assist.
I provide administration within HR. This includes supporting the team. I also manage a list of international employees from and admin/cost perspective. I work on Diversity & Inclusion (e.g. Modern Muse) as it's something I am very passionate about. HR admin includes monitoring our HR inbox and ticketing tool to deal with incoming queries, 90% of these result in genuine admin tasks. International employees require urgent approvals for flights/travel expenses/equipment. They require service agreements that I need to draft and also to manage their calculations which means I liaise with finance on a regular basis.
Organisation is absolutely key. You need to be on top of yourself and one step ahead in everything!


I had NO idea what I wanted to do when I was in school. I never thought I would be where I am now...but I love it!
1. I would have stayed on for sixth form (as it wasn't mandatory)
2. I would have made more of an effort with IT