Served customers, looked after the shop floor, stock take, maned changing rooms, shop window displays...etc
Customer Servic/Admin Apprenticeship, National Careers Service
I dealt with a lot of paperwork in the office. I also had to reach out to the public and tell them about the business.
I worked on the coffee bar, serving customers, working in the restaurant, helping in the kitchen, etc.
Facilities Management Coordinator, T-Systems
I worked as a receptionist and was a part of the facilities team. I manned reception, welcomed visitors, booked rooms, looked after the phone system, etc.
Personal Assistant, T-Systems
I looked after the HR Director and assist the rest of the team. Diary management, invoices, travel arrangements, separate projects, etc. Anything needing a hand - I assist.
Human Resources Assistant
I provide administration within HR. This includes supporting the team. I also manage a list of international employees from and admin/cost perspective. I work on Diversity & Inclusion (e.g. Modern Muse) as it's something I am very passionate about. HR admin includes monitoring our HR inbox and ticketing tool to deal with incoming queries, 90% of these result in genuine admin tasks. International employees require urgent approvals for flights/travel expenses/equipment. They require service agreements that I need to draft and also to manage their calculations which means I liaise with finance on a regular basis.
Organisation is absolutely key. You need to be on top of yourself and one step ahead in everything!
Principles of Business Administration (Higher Apprenticeship)
Art, Biology, Chemistry, English Language, English Literature, History, ICT, Mathematics, Music, Physical Education, PE, Physics
I had NO idea what I wanted to do when I was in school. I never thought I would be where I am now...but I love it!
1. I would have stayed on for sixth form (as it wasn't mandatory)
2. I would have made more of an effort with IT